Frequently Asked Question

Geofences
Last Updated 2 months ago

Geofences are a useful feature that allows you to define a set area on a map and then receive notifications when specific trackers enter and/or leave these areas. This is handy for keeping tabs on vehicles or resources without having to watch a screen constantly.

We will setup a simple geofence in this example and configure it for one vehicle. The same principal can be used to apply a geofence to a group and the button to do this can be found in the groups management window.

A notification must be setup for Geofences to work and this means that the email address assigned to the user setting it up MUST be correct as this is what will be used to send notifications. Take a moment to make sure this is the case.

If you have notifications already enabled for overspeed etc you can skip this step. Click the cog on the upper right and select Notifications, if this isn't shown you'll need to use an account that is allowed to setup notifications.

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This will show your configured notifications. Click + to add a new one...

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This is where we set up the notifications for our geofence. Under type choose "Geofence Entered" or "Geofence Exited". If you need both you will need two notifications. Checking "All Devices" will apply this to all devices on your account. Otherwise you'll have to apply it to specific devices or groups which may be useful when managing a fleet spread over multiple sites. Under channels you can choose Web (Will pop up on the web interface) or Email, which will send an Email. Some users may see SMS (Sends a text) or Push (pages the Manager App) which are subscription options. Under extras you can pick a calendar to use if you want to restrict delivery of notifications.
Click the check mark to apply the notification, here we have done both...
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Close this window and you are done with notifications. Now to add our geofence. Go back to the cog icon and click "Geofence"...

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Once again, if you aren't an admin you may not see this option, This will show the Geofence setup window, click the + icon and it will show the edit window...

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Give your geofence a name, click "Extra" and you can add a description and once again, add a calendar so the fence is only in operation at set times. Now we need to set an area. It helps if you have the area you want to cover visible in the background of have another map open to be able to pick out the area. Click "Area" and you'll be given a map to find the target area, zoom in and get a good view of your target...

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You can now select what type of fence you are going to use, Circle and Polygon are self explanatory. Select either and click to place. Circle will allow you to widen the area then another click finalises. Polygon allows you to define a more controlled area, when the area is fully enclosed the area is defined. Polyline allows you to place a boundary. In the real world the line is 25m side to side and allows you to place 'checkpoint' style geofences. Lets define our Polygon...

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Click the check mark to finish. Your Geofence is now defined. Now you can apply this at a group level or a per tracker basis. To assign per tracker highlight the desired device in the main screen, click the cog icon on the LEFT and then select Geofences...

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This will then allow you to select which fences to apply, check all that you want to apply then close the window...

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Remeber if you didn't setup notifications for all your devices or for your group you will need to do the same for notifications and apply these settings to this device. If you are setting up just one device you are done.

To apply to a group click the cog icon at the top right and select Groups...
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Click to highlight the group you want to change and click the Geofences button...

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Then select which fences to apply to the group...

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Then close the window when you are done and exit the group screen. Your fence is now setup for the entire group.


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